Flute x NELA

Endorsed partner of
the New England Livery Association

For your clients, a ride is never just a ride. It's a quiet moment before a high-stakes day, a night out with nothing left to manage, and an arrival that sets the tone before a word is spoken. The operators who set themselves apart understand that, and build everything around it.

Flute was built for livery and luxury transportation operators: secure, reliable, and designed to stay out of the way, so the service you deliver carries through to every mile.

Why livery operators choose Flute. With Flute, payments fade into the background, so your clients can focus on what comes next.


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Zero Fee programs

Compliant options that let customers who pay by card cover the processing fees. Your specialist will confirm what’s allowed in your state and walk you through the setup.


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Invoicing and pre-need plans

Send invoices, collect deposits, and manage repeat riders or corporate accounts. Automate billing where needed so your team spends less time chasing payments.


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Card, ACH, digital wallets

Accept payments in-vehicle, online, or remotely. From deposits to final charges, Flute supports every step of your booking and payment process in one place.


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Instant payouts

Receive funds quickly after each transaction so you can keep cash flow aligned with your booking schedule and avoid delays tied to traditional processing timelines.


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Split payments across riders

Split charges across multiple cards or payment methods for group bookings, shared rides, or corporate clients. This flexibility helps you close more bookings without added friction.


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Customer support

Work with a dedicated advisor from day one. U.S.-based support will help you switch from your current provider, walk you through setup, and answer questions as they come up.

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Taking credit card payments upfront is an important part of our process, so we need transactions handled smoothly and support available when questions come up. Flute has been a valuable partner for our organization, and the team has always been responsive and easy to work with.

Rick Szilagyi
Executive Director, New England Livery Association

Understanding your processing statement

Processing statements can change over time. Some processors introduce new or updated fees that show up as additional line items on merchant statements. These changes aren't always clearly communicated and can be easy to overlook.

Flute offers free statement reviews to help members: 

  • Understand their current fees. 

  • Identify changes that have been added over time.

  • Get straightforward answers to billing questions.

No obligation — the goal is transparency.

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FAQ

Do you specialize in payments for limo, charter bus and luxury transportation companies?
Yes. Not only does Flute offer limo service payment processing solutions, but we also power payments for top industry software providers like Book Rides Online, Fasttrak Cloud, Corporate Car Online, LiveryCoach, and SantaCruz for seamless integration. We understand your needs, from handling pre-booked and in-person payments to supporting complex B2B billing.
Do you offer mobile or remote payment equipment for drivers?
Yes. Our mobile-friendly payment terminals for limo companies support Wi-Fi and 4G/LTE connectivity, allowing drivers to accept payments on the go.
Can you help my limo company save money on credit card transactions?
Yes. Through our Zero Cost Processing programs and our support for Level 2 and Level 3 data optimization, limo and luxury transportation companies can reduce their existing credit card processing fees. Just ask us how.
Is your payment solution compatible with our dispatch or booking software?
Potentially. Flute is integrated with a number of the top limo software companies and our open API makes it easy to embed payments directly.
Can I store customer payment information for recurring or future trips?
Absolutely. Utilizing our platform and secure customer vault with network tokenization, limo companies can manage recurring payments and reduce the friction of future booking.